At 2 a.m. in the office, Xiao Wang, the foreign trade manager, stared at the computer screen and sighed. After screening 5,000 customer information exported from customs data until the early morning, he only found 3 valid contacts, 2 of which were invalid email addresses. Are you familiar with this scene? The traditional way of acquiring customers is like looking for a needle in a haystack, which is exactly the pain point that the AB customer intelligent mining system aims to solve.
1. Foreign trade people are experiencing these "blunt knife cutting meat"
Data fragmentation trap : Customs data, social media information, and corporate directory information are scattered across 10+ platforms, and manual verification is time-consuming and labor-intensive
Decision chain fog : I found the company's official website but couldn't figure out the purchasing decision-making process, and the development letters I sent always fell on deaf ears.
Business opportunities are fleeting : A customer just released a purchase demand last week, but by the time I manually searched it, it had already been snatched up by a competitor
2. How does intelligent mining achieve “scalpel-like” precise customer acquisition?
Taking the American enterprise Cyber Power Systems as an example, AB customer intelligent mining builds customer portraits through three dimensions:
1. Full-dimensional data perspective
Customs data: shows that this customer has imported power equipment for three consecutive years (matching power product suppliers)
Dynamic crawler: Captured the information of recruiting "Purchasing Specialist" on its official website (indicating procurement demand)
Social media verification: LinkedIn shows that the technical director just liked the smart power distribution solution (technology preference signal)
2. AI decision chain penetration
Instead of simply listing contact information, the system:
① Analyze the official website organizational chart → Locate the VP of Purchasing Department
② Capture industry forum speeches → Identify technology decision makers
③ Match LinkedIn social graph → Find the CEO’s university alumni relationship
Finally, a complete contact path including three layers of decision makers is generated
3. Intelligent cultivation trigger
When the system detects that the customer:
✓ Customs records new purchases of power equipment
✓ Update product certification requirements on the official website
✓ LinkedIn activity mentioning "Looking for Asian suppliers"
Automatic trigger:
→ Generate customized product solutions (with CE/SGS certification documents)
→ Push the schedule of the purchasing VP (showing that there are 3 available time slots next week)
→ Simultaneous Translation English Technical White Paper
3. Actual Case: 180 Days from Data to Orders
A cable supplier in Shenzhen used AB customer intelligent mining:
• Week 1: The system screened out 12 Class A customers (including Cyber Power Systems)
• Day 30: AI captures the client’s tender notice for warehouse expansion
• Day 75: Get the factory inspection opportunity through the system-recommended purchasing director alumni
• Day 180: Sign an annual framework agreement (the amount is 37% higher than traditional customers)
The essence of this system is to upgrade foreign trade salesmen from "information carriers" to "business detectives". When you can see the customer's purchase frequency last year, the social dynamics of the technical director, and even the CEO's public schedule, the development letter is no longer a blind mass message, but a precise business dialogue.