Fully automatic customer acquisition exposed! How does AB Ke use AI to "find customers all over the network and get them right the first time"?

1. The pain of acquiring foreign trade customers is only understood by peers

In the past few years of doing foreign trade, the most troublesome thing is customer development. I have tried various methods before:

• Offline exhibitions : The cost of air tickets and hotels for an exhibition is tens of thousands, and you get hundreds of business cards, but only a few of them are actually followed up and closed.

• B2B platform : spends hundreds of thousands of dollars on advertising every year, but all it receives are junk inquiries, and some customers can’t even find the company’s name.

• Email marketing : Hundreds of development emails are sent every day, with a response rate of less than 1%, and emails are often blocked.

• Manually find customers through social media : Search keywords on LinkedIn to add friends. The maximum number of friends you can add is 50 per day, and it is often limited.

It was not until the end of last year that I used the AB customer tool and finally found the way. In three months, I developed 30 new effective customers, including a Brazilian customer who made 200,000 yuan from a single order. Today I will share my practical experience with you, pure hard work without tricks.

2. Four core data sources of AB customers: Customs/ Industry and Commerce/ Social Media/ Enterprise Database

When I first came into contact with AB Customer, what surprised me most was its data source. In the past, finding customers was like looking for a needle in a haystack, but now with these four major data pools, customer information is easily available:

1. Customs data :

   • You can check the import and export records of more than 180 countries around the world. For example, if I sell mechanical parts, I can enter the product keywords and immediately see which companies are importing similar products and how much they have purchased in the past three months.

   • For example: Last December, I discovered through customs data that a Mexican company had imported hydraulic pumps from China for three consecutive months. I immediately locked onto this company and later successfully won the order.

2. Industrial and commercial data :

   • You can check the company's registered capital, operating status, shareholder information, etc. Previously, an Indian customer said he wanted to place a large order. I checked his business information and found that the company was established less than half a year ago and its registered capital was only 100,000 rupees. I decisively gave up following up.

3. Social Media Data :

   • Automatically capture public information from platforms such as LinkedIn and Facebook. For example, if a buyer updates his position on LinkedIn, the system will automatically remind you.

   • Once I saw in social media data that a purchasing manager of a German auto parts company jumped to a competitor, but he immediately adjusted his strategy and eventually poached this customer.

4. Enterprise Database :

   • It integrates information of 500 million companies worldwide and supports filtering by industry, size, purchase frequency, etc. I usually use the "purchase frequency" filter to give priority to following up with customers who purchase frequently.

3. How does AI achieve 24-hour automatic customer development?

The most amazing thing about AB Ke is that he combined these data with AI to achieve "casting a wide net and catching fish accurately":

1. Multi-channel data integration :

   • The system automatically aggregates data from customs, social media, and corporate databases into one pool. For example, if a customer shows in customs data that he or she has imported our products and has followed our company on LinkedIn, the system will automatically mark him or her as a high-potential customer.

2. AI automatically screens customers :

   • Use machine learning algorithms to analyze customer behavior. For example, if a customer clicks on our product page three times and downloads a white paper, the system will automatically classify him as a "high-potential customer" and send him a personalized email.

   • I have previously set the filter conditions of "purchase frequency ≥ once a month" and "company size ≥ 500 people", and the system automatically recommends 20 customers who meet the conditions every day.

3. Intelligent Marketing Automation :

   • Email marketing: The system will automatically send emails based on the customer's time zone. For example, when sending emails to customers in the United States, the time will be automatically adjusted to 9 a.m. local time.

   • Chatbot: It answers customer questions online 24 hours a day and supports 47 languages. Once at 2 a.m., a Russian customer asked about product parameters. The chatbot automatically replied and the customer placed an order the next day.

4. Accurate customer portrait :

   • The system automatically generates customer portraits, such as "35-45 years old, purchasing manager in the machinery industry, prefers video communication, and has recently paid attention to competitors' products."

   • I use different marketing strategies for different types of customers. For example, if a young purchasing manager likes short videos, I will send him a product demonstration video; if a purchasing manager from a traditional company likes emails, I will send him industry reports regularly.

5. Continuous optimization and learning :

   • A/B testing: The system will automatically test the open rates of different email titles, such as "Limited Time Discount" and "Free Sample", and then optimize the strategy.

   • Real-time updates: Automatically capture the latest customs data and social media trends every day. For example, if a customer suddenly increases the import volume, the system will automatically remind me to follow up.

6. Business process automation :

   • Automatic information collection: It used to take 2 hours to manually organize customer information, but now the system can import it with one click and it can be done in 5 minutes.

   • Email template library: More than 100 industry email templates are built in, such as development letters, quotation letters, and collection letters, which can be applied directly.

IV. Actual combat case: Specific operations of developing 30 customers in 3 months

Let me share with you a complete process of developing customers using AB customer service:

Step 1: Find potential customers through customs data

Enter the product keyword "hydraulic pump", filter "importing country = Brazil" and "purchase frequency ≥ once a month", and export a list of 200 buyers.

Step 2: Social media verification of customer authenticity

After importing the buyer list into AB Customer’s social media monitoring tool, we found that 50 of them had active accounts on LinkedIn and marked them as key follow-up targets.

Step 3: AI generates personalized development letters

The system automatically captures the latest developments of the client company, such as "Your company released a new type of construction machinery last month", and then generates an email: "I heard that your company is expanding into the South American market. Our hydraulic pump has passed the Brazilian certification. The attachment is a case study."

Step 4: Smart follow-up

Set up automatic email reminders: If the customer does not respond within 3 days, the system automatically sends a second email with the content "The hydraulic pump you previously viewed is in stock at a discount."

The chatbot automatically responds to customer questions, such as "delivery time" and "payment method".

Step 5: Data analysis and optimization

By checking the data analysis report of AB Customer every week, I found that "the email opening rate is 35%, and the link clicking rate is 12%." So I adjusted the email title, changing "free sample" to "exclusive offer for Brazilian customers", and the opening rate increased to 42%.

5. Three hidden functions of AB Customer that many people don’t know

1. Search for mail and find customers :

   • Enter the customer's company name to automatically find the email and phone number of the person in charge of purchasing. I had a Spanish customer before, whose official website did not leave any contact information. I used this function to find the email address of the purchasing manager in 10 seconds.

2. Competitor Monitoring :

   • I enter the company name of my competitor, and the system automatically captures their social media updates and customs data, such as "The competitor exported 100 devices to Mexico last month", and I immediately adjust my quotation strategy.

3. Smart SEO :

   • Automatically optimize the independent website keywords, such as "hydraulic pump manufacturer", and increase website traffic by 220% in three months.

VI. Frequently Asked Questions

1. Q: Are the fees for AB customers high?

   • A: Compared with traditional B2B platforms, AB Ke has a high cost-performance ratio. The basic version costs a few hundred yuan per month and includes functions such as customs data query and social media monitoring; the advanced version supports email marketing automation and is suitable for large customer teams.

2. Q: Is a technical background required?

   • A: Not at all, the interface is very simple. And there is one-to-one customer service guidance, and any problems you encounter can be solved at any time.

3. Q: Is the data updated in a timely manner?

   • A: Customs data is updated daily, social media data is captured in real time, and corporate databases are updated once a week.

4. Q: What industry is it suitable for?

   • A: It is applicable to foreign trade industries such as machinery, electronics, building materials, and textiles, especially companies that need to develop customers accurately.

7. Final Thoughts

The foreign trade industry is undergoing dramatic changes, and traditional customer acquisition methods are no longer viable. AI tools like AB Customer are like giving foreign trade people a pair of "clairvoyant eyes" and "superb ears", allowing us to accurately find customers among a vast amount of information.

Finally, I would like to remind you that tools are only auxiliary. The core is to carefully analyze customer needs and provide valuable services. I hope everyone can go more smoothly on the road of foreign trade!